The package includes the services and activities mentioned in the itinerary, such as transfers, tours, entrance tickets, meals, and guide services (where applicable). Any items not listed in the itinerary are not included.

You can book your tour by contacting us through our website, WhatsApp, or email.
We accept credit and debit cards, bank transfer, and secure online payment links.

• All cancellations are subject to supplier terms and conditions.
• 50% cancellation fee applies if cancelled 30 days before departure.
• 100% cancellation fee applies if cancelled within 30 days of departure.
• Issued air tickets may be non-refundable as per airline rules.
Refund processing time depends on the supplier and service type.

Yes — pickup and drop-off are included as per the itinerary. Additional charges may apply for locations outside the standard pickup area.

Please dress comfortably. For temple visits, modest clothing is required — shoulders and knees must be covered. Shorts and sleeveless outfits are not allowed. We also recommend comfortable shoes, sunscreen, and a hat.

Yes — most sightseeing activities are suitable for infants, senior citizens, and pregnant women, as they are relaxed and non-strenuous. The Malacca River Cruise is a calm activity and is generally safe for children, seniors, and pregnant women (especially during the first and second trimesters). However, we always recommend consulting a doctor before traveling.

For theme parks, some rides may not be suitable for infants, seniors, or pregnant travelers due to safety restrictions. Height, age, and health rules may apply, and children under 18 must be accompanied by an adult.

Yes — rescheduling is allowed if requested in advance.
Last-minute changes are subject to availability and supplier approval.

Our local team and service partners will assist you during the tour. All emergency contact details are shared in your final booking confirmation.