Terms of Service
Last Updated: November 10, 2025
Welcome to Royal Guide Travel.
These Terms of Service (“Terms”) govern your use of royalguidetravel.com and all services provided by Royal Guide Travel.
By using our website or booking a service, you agree to these Terms.
1. Use of the Website
You agree to use this website lawfully and respectfully.
You must be at least 18 years old to make bookings or submit information.
You must not attempt to disrupt the website’s functionality or security.
2. Bookings and Payments
All bookings depend on availability and confirmation.
Prices are subject to change based on exchange rates or seasonal updates.
Payment may be required to confirm your booking.
You are responsible for providing accurate payment details.
3. Cancellations and Refunds
Cancellation policies vary by tour or package.
Refunds (if applicable) follow the stated cancellation policy.
No-shows or late cancellations may result in no refund.
We recommend purchasing travel insurance.
4. Travel Documents
You are responsible for ensuring valid passports, visas, and travel permits.
We are not responsible for delays caused by incomplete documentation.
5. Changes to Itinerary
We may modify itineraries due to weather, safety, or operational needs.
We will provide suitable alternatives of equal value whenever possible.
6. Liability Disclaimer
Royal Guide Travel acts as an intermediary between travelers and service providers.
We are not responsible for injury, loss, damage, delay, or irregularity caused by third parties or natural events.
Our liability is limited to the amount paid for the affected booking.
7. Intellectual Property
All content on this site (text, graphics, logos, images) is owned by Royal Guide Travel.
You may not copy, reproduce, or distribute it without written permission.
8. User-Generated Content
If you post reviews, photos, or comments, you grant Royal Guide Travel permission to use that content for promotional purposes.
You are responsible for your submitted content.
9. Privacy
Your use of this website is also governed by our Privacy Policy.
10. Third-Party Links
We are not responsible for external links or their content.
11. Termination
We may suspend or terminate access if you violate these Terms.
12. Governing Law
These Terms are governed by the laws of Sri Lanka.
Any disputes will be handled in the courts of Colombo, Sri Lanka.
13. Updates to Terms
We may update these Terms at any time. Continued use of our website means you accept any changes.
14. Contact Us
Royal Guide Travel
📍 Royal Guide Travel Agency, M-07, Al Ghazal Mall, 02nd December Street, Dubai, UAE
📧 info@royalguidetravel.com